Description

Join Geoff Ramm on a highly enjoyable and eye-opening journey through customer service superstardom to unlock the unique secrets of creative customer experiences that are guaranteed to help any business stand head and shoulders above the competition.

Geoff Ramm has a passion for incredible customer service.

In this book, he’s hand-picked THE most original, unique and quirky examples of creative customer experiences that are guaranteed to inspire you and your team to outperform, outmanoeuvre and stand head and shoulders above the competition.

This is the book that your competitors wish they had, it’s your ticket to service superstardom and it’s going to reveal to you:

• The gap in your service that you never knew existed.
• Smart techniques to help you generate clever experiences of your own.
• Simple, cost-effective ideas and touches that will mean the world to your customers.
• Fun, fresh and exciting new perspectives that will inject your entire team with enthusiasm.
• Fantastic ideas and inspiring stories that will get you spectacular results.

Why not join Geoff on this highly enjoyable, eye-opening and rewarding customer service journey around the world? He’ll introduce you to some of the amazing people he’s met who have discovered extraordinary ways to deliver world-class experiences, and he’ll show you how you can use their strategies to make your own brand unforgettable, your business unmissable and your customers coming back for more.

So, are you ready to become a true Celebrity Service Superstar? Great! It’s time to get started on getting people talking…about you!

LangueenVersionBrochéDate de sortie initiale11 janvier 2021Nombre de pages168

Personnes impliquées

Auteur principal

Geoff Ramm

Editeur principal

Sra Books

Informations sur le fabricant

Nom du fabricantLibri GmbHAdresse électronique du fabricant[email protected]Informations sur le fabricantLes informations du fabricant ne sont actuellement pas disponibles

Autres spécifications

Hauteur de l’emballage15 mmHauteur du produit16 mmLargeur d’emballage157 mmLargeur du produit156 mmLivre d‘étudeNonLongueur d’emballage230 mmLongueur du produit234 mmPoids de l’emballage376 g

EAN

EAN9781912300372

Sécurité des produits

Opérateur économique responsable dans l’UE

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Catégories

Livres de gestion

Service Client

Livres

Livre, ebook ou livre audio ?

Livre

Disponibilité

Disponible à l’adresse suivante

Langue

Anglais

Type de livre

Paperback